Privacy Policy

F Marques da Silva S.A. is committed to protecting the privacy of its Customers and website Users and, in this context, has drawn up this Privacy Policy in order to demonstrate its commitment to and respect for the rules governing privacy and the protection of personal data.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by our company; we recommend reading this document in its entirety.

This Privacy Policy applies to all personal data collected on the website.

Data Controller

The entity responsible for the processing of personal data is F Marques da Silva S.A. headquartered at Rua António Silva Marinho 6 4100-063 Porto and with the email address fmsgeral@fms.pt

Types of Personal Data

The data collected within the scope of professional activity are those contained in the contact forms on our website.

How do we collect your personal data?

  • Through our website;
  • When you subscribe to our newsletters, giving us your consent.

Legal Basis and Purposes of Processing

  • Marketing and Sales purposes, such as: marketing campaigns, events, promotions, information about new or current services and/or products, satisfaction surveys;
  • Pre-contractual measures and/or execution of a service provision contract;
  • Provision of contracted services and customer management;
  • Compliance with a legal obligation;
  • When processing is necessary for compliance with legal obligations, such as responding to judicial, regulatory, and supervisory entities, among others;
  • Legitimate interest;
  • When the processing of personal data corresponds to a legitimate interest, such as data processing for service quality improvement, fraud detection, etc.

Retention Period

We retain your data only for the period necessary for the purpose for which it was collected.

User Rights

The user may at any time exercise their rights of access, update, erasure, restriction, the right to object to the use of data for commercial purposes by the company, and the withdrawal of consent, without compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability by requesting it through any of the means indicated above.

The data subject may also lodge complaints regarding data processing with the National Data Protection Commission.

Data Transmission

The processing of user data may be carried out by a reputable service provider contracted by our company. When this happens, appropriate measures are taken to ensure that the entities with access to the data offer the highest guarantees regarding data protection.

Accordingly, any subcontractor will process the personal data of Users in the name and on behalf of our company, strictly complying with legal standards on personal data protection, information security, and other applicable regulations.

International Data Transfers

Our company may, within the scope of the described purposes, transfer user data outside the territory of the European Economic Area (EEA). In these cases, it will strictly comply with applicable legal provisions, namely regarding the determination of the adequacy of the destination country(ies) with respect to personal data protection and the requirements applicable to such transfers.

Automated Decisions

Our company may create user profiles, which will allow for automated decisions based on personal characteristics, preferences, behavioral history, and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view, and to contest the decision adopted.

Personal Data Protection Measures

Our company applies various appropriate technical and organizational measures to protect users’ personal data.

Changes to the Privacy Policy

Occasionally, our company will update this Privacy Policy.

We ask that you periodically review this document to stay up to date.